FAQ

SPOT Festival is primarily an indoor festival and uses Aarhus’s many venues and culture houses for the concerts. Ranging from 50 to 3,000, the audience capacity of the individual venue varies a lot, and for that reason SPOT cannot guarantee all ticket holders access to all concerts. Show up in good time before the concert/talk/etc.. It makes your chance of getting in a lot better. It is not possible to pre-book for the concerts.

In case of serious accidents: Call 112.

During the entire festival, the Emergency Services Association’s employees will be ready to help the festival’s guests, musicians and others.

If you yourself are injured or see others who need help, contact the nearest bar, one of the festival’s many volunteers or the staff on the festival’s stages. They help you to contact the Emergency Management Association’s employees.

It is not possible to pay with cash at SPOT’s areas during the festival. However, you can easily pay with cash at the venues that provide rooms and stages for SPOT.

At the festival site it is possible to pay with following cards and payment options: Dankort, VISA, Mastercard, Union Pay, Diners, Discover, American Express and MobilePay

If you have lost clothes, mobile phone, wallet or something else, contact the festival’s accreditation on the balcony in the Aarhus Congress Center. Lost property will be stored here during the festival. After the festival, unclaimed lost property is stored at the festival’s secretariat at Vester Allé 15 – and after a few weeks everything of value is handed over to the police. The rest is taken to the landfill.

You’re also welcome to write us an email at info@spotfestival.dk if you have lost something during the festival.

SPOT and the collaborating venues do not serve alcohol to persons under the age of 18. This applies to everyone without exception: the audience, musicians, delegates and volunteers. If you have consumed more than you can handle, seek out the festival’s security people. Help will be available here.

We do not tolerate the consumption of drugs, nor do we accept the sale of drugs on the festival grounds. If you are caught either consuming or selling drugs, we will cut off your festival bracelet and you will then be escorted away from the site. 

Stage diving, crowd surfing, moshing and the like are activities that many people do not want to be a part of involuntarily. It’s dangerous and people can get hurt. Therefore, it is prohibited on all stages. If the guards discover that festival guests are doing this anyway, the person’s wristband will be cut and they will immediately be shown out of the festival site.

Once again this year, we’ve opted for the tiered pricing model on all ticket types for both SPOT and SPOT+. A SPOT ‘All Days’-ticket gives access to all the concerts both days and the ‘One Day’ tickets gives access to either Friday or Saturday. Our SPOT+ tickets are also in both ‘All Days’ or ‘One Day’options and includes both access to the concerts and the conference (If you’re only interested in the conference-part, there’s also a ticket without access to concerts)

The prices will develop towards the festival as seen below here:

‘All Days’ SPOT 2025 (May 2nd & 3rd)
December 1st – February 4th: 650 DKK
February 5th – April 4th: 715 DKK
April 5th – SPOT 2025: 825 DKK

‘Friday’ or ‘Saturday’ ticket for SPOT 2025 (May 2nd & 3rd)
December 1st – February 4th: 550 DKK
February 5th – April 4th: 570 DKK
April 5th – SPOT 2025: 590 DKK

SPOT+ 2025 Full Package (Music and Conference – May 2nd & 3rd)
December 1st – February 4th: 10650 DKK
February 5th – April 4th: 1140 DKK
April 5th – SPOT 2024: 1250 DKK

‘Friday’ or ‘Saturday’ ticket for SPOT+ 2025 (May 2nd & 3rd)
December 1st – February 4th: 800 DKK
February 5th – April 4th: 860 DKK
April 5th – SPOT 2025: 940 DKK

SPOT+ 2025 Conference Only (May 2nd & 3rd)
December 1st – February 4th: 790 DKK
February 5th – April 4th: 865 DKK
April 5th – SPOT 2024: 975 DKK

In the approval email we send you when we accept your purchase of a SPOT+ ticket you will find your personal link to the delegates database. No need to remember yet another set of username and password – just bookmark the link.

If you have lost your approval email then go to this page to get the link to the delegates database sent to you again.

If you wish to apply for press accreditation for SPOT 2025 then please send an email to presse@spotfestival.dk or contact press coordinator Mille Raaby Jensen at mille@spotfestival.dk.

As a general rule, you work one day at the festival and have the other day off. On average, shifts last 6–8 hours, though this can vary depending on your role.

In exchange for your time, you’ll get access to both festival days, meals during your shift, access to the cozy volunteer area (Crew Lounge) where you can relax and enjoy a toast before and after your shift – and most importantly, you’ll get the opportunity to meet other great people.

You’ll receive your wristband at the volunteer check-in (Crew Lounge), which is located on the balcony of Aarhus Congress Center (at the bottom of the arcade). Feel free to drop by before or after your shift. The Crew Lounge is a dedicated area for SPOT Crew, where you can redeem drink tickets and make your own fresh toast (also in a vegan or vegetarian option, if wanted)!

Whether your shift is indoors or outdoors, dress appropriately for the weather. Bring a water bottle if you have one, and don’t forget comfortable shoes! You’ll be provided with food and water during your shift.

You can store your bag/backpack in the Crew Lounge at your own risk. However, we recommend taking it with you during your shift (especially for evening shifts), as the area closes at 10:00 PM.

It’s essential to note that while on shift, you are not allowed to:

• Be intoxicated or consume alcohol.
• Be under the influence of or use illegal substances.

You can ask questions or address any concerns about your shift by contacting the volunteer coordinators Mathias, Isabel and Hector at frivillig@spot-festival.dk